Contact

Use the contacts below for portal support, privacy questions and billing matters.

Portal and product support

Questions about your account, uploads, results or technical issues:

Email: support@trichoscan.net
Phone: +49 (0)7071 2536960

Privacy

Please send privacy requests to: support@trichoscan.net

Billing and refunds

Invoices, payment methods, cancellation and refund requests are handled through the Paddle customer portal or Paddle buyer support.

Provider

Datinf GmbH
Wilhelmstr. 42
72074 Tübingen
Germany